Brad Holt

Last updated March 2nd 2012
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Brad R. Holt

http://www.bradrholt.com

Round Rock, TX 78664 - USA

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Objective 

Accomplished Project Manager with over 13 successful years of combined experience in Microsoft SharePoint Configuration and Application Development, Client Relations, Project Management, and Business Intelligence

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Core Strength 

  • SharePoint 2010 Administrator and Configuration
  • PMP Certified, ITIL v3 Foundation Certified
  • Six Sigma Green Belt Certified

Full commitment to PMI Project Management Framework methodology while insuring customers get timely and accurate service.

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Consulting Work 

Microsoft SharePoint Administrator and Configuration

Janurary 2012 - Present

Dell, Inc. , Round Rock, TX

  • Work with Microsoft SharePoint 2010 and 2007 Enterprise version
  • Maintain SharePoint Learning Management System application
  • Configure and maintain over 1000 work-flows using SharePoint Designer 2007 and 2010
  • Migrate and redesign Learning Management System from SharePoint 2007 to SharePoint 2010
  • Design Search Driven Application for several organizations to increase Consultant use of training material offered

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Microsoft SharePoint Consultant

August 2011 - December 2011

DJO Global, Austin, TX

  • Set up Governance for SharePoint 2010
  • Developed Online Training for Power Users utilizing SharePoint 2010
  • SharePoint 2007 to SharePoint 2010 Site Migrations.
  • Portal Development to increase user acceptance.
  • Set up PowerShell Scripts to reduce time for routine SharePoint 2010 tasks.

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June 2011 - Present

SharePoint Training and Articles

  • https://www.nothingbutsharepoint.com/
  • http://ezinearticles.com/?expert=Brad_Holt

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Dell, Inc. 

Global Services Intake Manager

January 2009 - June 2011

Service Qualification, Round Rock, TX

  • Implemented SharePoint 2010 Workflow to track new requirements for two groups at Dell.
  • Implemented Custom SharePoint Web Apps to improve Intake assignments 85% in one quarter and to track vital metrics for all client service deals. Increased win rate by 7% that quarter.
  • IT Business Analysis for creating Services Capability Catalog using SharePoint 2007 of all Dell service offerings. Decreased deal entry time by half.
  • Outlined entire intake process in Visio, Developed InfoPath Form with SharePoint Lists, to reduce time and increased quality of service deals pursued by Dell, basis for Business Intelegence Data.

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Project Manager

June 2007 - December 2008

Project Manager, Managed Print Services (2007-2008), Round Rock, TX

Worked with worldwide sales team to discuss and qualify sales opportunities.

  • Designed SharePoint 2007 Project Notebook template that became the standard for Managed Service Projects at Dell.
  • Designed Business Intelligence, Site Libraries, Web Parts, Data Lists and with Excel integration to view Project Status.
  • Helped increased Services Sales revenue by 10% in Global Segment.

Projects included:

Citi Group
Oversaw logistics of $250M project (5-year period); including tracking each printer shipment, ensuring on time delivery, managing cross-functional team on installation, invoicing, A/R, resources & data collection from vendors. Managed budget, prepared project status to ensure project was carried out within budget

Delegated project assignments, prepared/submitted timetables and managed change related to cost, time, scope and quality baselines for 28 sites in the US, one (1) in Canada and 10 in Europe

AT&T
Coordinated install resources for $57M (3-year) printer deployment project. Managed services and problem fixes for AT&T stores in Puerto Rico. Led all assignments with solid understanding of "big picture", ensuring on time delivery & installation. Monitored status at all times. Planned/coordinated immediate/long-term goals and objectives. Mediated conflicts and resolved shipment/install problems.

Investigated and resolved technical problems; improved operations, decreased problem turnaround times and streamlined work processes

Established/managed lasting shipper relationships, led efforts with shippers, sales representatives, technology groups, A/R and operations that facilitated changes

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Project Manager

May 2006 - June 2007

Managed Deployment Services (2006-2007), Round Rock, TX

Managed installation of 17K systems at 470 airports across US. Oversaw logistics. Coordinated with transportation security agency to ensure computers arrived on time. Traveled to each location to oversee installation. Managed relationships with vendors/contractors/warehousing/shipping/internal personnel.

  • Met all delivery requirements on time and within budget by controlling operating costs.
  • Approved delivery accuracy over project life.
  • Gained efficiencies through corrective action planning, business valuations, efficient freight forwarding and monitoring weekly/monthly/quarterly progress.


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Project Manager

April 2004 - May 2006

Field Services (2004-2006), Round Rock, TX

Implemented Project Management Office (PMO) and project framework. Developed project standards to reduce planning time.
  • Led cross-functional team that improved execution, reduced rework and decreased project costs 23% in one quarter.
  • Decreased planning time for Proactive Field Replacement Group using PMI methodologies.
  • Earned "Be the Reason" award for identifying 30 corrective actions and leading implementation.

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Project Senior Analyst

October 2000 - April 2004

Dell Certified System Expert (DCSE) Operations Group, (2000-2004) , Round Rock, TX

  • Designed Cert N Take metric that decreased reporting time from two hours to 15 minutes/week.
  • Analyzed customer experience data to help drive customer satisfaction to 80%. Analyzed "On Time First Time Fix" data to drive 'deferred' calls to new lows.
  • Earned BPI Yellow Belt for reducing web traffic to DCSE application & increasing global site up-time 40%.

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Senior Technician

January 1998 - October 2000

Corporate Warranty Tech Support, Round Rock, TX

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Education and Training 

EDUCATION:
MBA, University of Phoenix
Masters n Project Management, Stevens Institute of Technology
BS in Business/E-Business, University of Phoenix
Economics/Communication, The University of Texas at Austin

AWARDS/CERTIFICATIONS:
Project Management Professional
ITIL Foundations V3
Microsoft Office User Specialist - Master Certification
Customer Experience Award (Gold, Silver, Bronze)
Advanced Toastmaster Silver
BPI Yellow Belt

ISO 9001:2000 Auditor
DCSE Certification - Client and Enterprise
ECA Texas Department of Health
Licensed Amateur Radio Operator
CompTia A+ Certified
Microsoft Certified Professional
BSA-Eagle Scout

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Keywords 

Microsoft SharePoint 2010, Project Manager Professional, Microsoft Project Server 2010, Business Analysts, PMP, ChangePoint, Salesforce.com, Business Intelligence, Microsoft Workflow, SharePoint Designer 2007, SharePoint Designer 2010, Microsoft PowerShell 2.0, ITILv3

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