Brad Holt

Accomplished Project Manager with over 13 successful years of combined experience in Client Relations, Project Management, Business Intelligence, and customer software and hardware deployment Services.

Worked with worldwide sales team to discuss and qualify sales opportunities.

• Designed SharePoint 2007 Project Notebook template that became the standard for Managed Service Projects at Dell.
  

• Designed Business Intelligence, Site Libraries, Web Parts, Data Lists and with Excel integration to view Project Status.
  

• Helped increased Services Sales revenue by 10% in Global Segment.
  

Projects included:

Citi Group
Oversaw logistics of $250M project (5-year period); including tracking each printer shipment, ensuring on time delivery, managing cross-functional team on installation, invoicing, A/R, resources & data collection from vendors. Managed budget, prepared project status to ensure project was carried out within budget

Delegated project assignments, prepared/submitted timetables and managed change related to cost, time, scope and quality baselines for 28 sites in the US, one (1) in Canada and 10 in Europe

AT&T
Coordinated install resources for $57M (3-year) printer deployment project. Managed services and problem fixes for AT&T stores in Puerto Rico. Led all assignments with solid understanding of "big picture", ensuring on time delivery & installation. Monitored status at all times. Planned/coordinated immediate/long-term goals and objectives. Mediated conflicts and resolved shipment/install problems.

Investigated and resolved technical problems; improved operations, decreased problem turnaround times and streamlined work processes

Established/managed lasting shipper relationships, led efforts with shippers, sales representatives, technology groups, A/R and operations that facilitated changes

Managed installation of 17K systems at 470 airports across US. Oversaw logistics. Coordinated with transportation security agency to ensure computers arrived on time. Traveled to each location to oversee installation. Managed relationships with vendors/contractors/warehousing/shipping/internal personnel.

• Met all delivery requirements on time and within budget by controlling operating costs.
  

• Approved delivery accuracy over project life.
  

• Gained efficiencies through corrective action planning, business valuations, efficient freight forwarding and monitoring weekly/monthly/quarterly progress.
  

Implemented Project Management Office (PMO) and project framework. Developed project standards to reduce planning time.

• Led cross-functional team that improved execution, reduced rework and decreased project costs 23% in one quarter.
  

• Decreased planning time for Proactive Field Replacement Group using PMI methodologies.
  

• Earned "Be the Reason" award for identifying 30 corrective actions and leading implementation.
  

EDUCATION:
MBA, University of Phoenix
Masters n Project Management, Stevens Institute of Technology
BS in Business/E-Business, University of Phoenix
Economics/Communication, The University of Texas at Austin

AWARDS/CERTIFICATIONS:
Project Management Professional
ITIL Foundations V3
Microsoft Office User Specialist - Master Certification
Customer Experience Award (Gold, Silver, Bronze)
Advanced Toastmaster Silver
BPI Yellow Belt

ISO 9001:2000 Auditor
DCSE Certification - Client and Enterprise
ECA Texas Department of Health
Licensed Amateur Radio Operator
CompTia A+ Certified
Microsoft Certified Professional
BSA-Eagle Scout

Microsoft SharePoint 2010, Project Manager Professional, Microsoft Project Server 2010, Business Analysts, PMP, ChangePoint, Salesforce.com, Business Intelligence